FAQs
Yes, absolutely. Use our bulk ordering system or speak to our team for such packages.
At present, we don’t offer subscriptions or recurring gift hampers. However, we can still make special occasions more memorable with our personalised hampers.
No, we omit the pricing from all the products, so your gift remains a delightful surprise.
If the recipient is not home, couriers may leave the parcel in a safe location if deemed appropriate. If no safe location is available, the hamper may be taken to the nearest depot or post office. You can also choose “Authority to Leave” at checkout.
Yes, select your preferred delivery date at checkout, and we’ll arrange the drop‑off accordingly.
Yes, you can. Enter the recipient’s address and your billing details when ordering. The hamper will arrive without revealing you as the sender.
Yes, you can talk with our customer service team for personalised recommendations.
Contact us ASAP. If your order hasn’t shipped, we can update the address at no extra cost. Re-delivery or redirection due to an incorrect address incurs a fee of $19.95 (or $9.95 for Melbourne Metro).